Setup

Accommodation Check-In and Check-Out Times

Set check-in and check-out times for Accommodation via pricing setup; which allows for different pricing groups/rooms/sites to have different check-in & check-out times.

Accounting Code Setup

To create accounts to be a applied to pricing group, services, retail items, tour/activity templates, packages and anywhere applicable.

Making Setup Items Inactive

In Netbookings, once setup items are created, they cannot be deleted.

Card & EFTPOS Surcharges

Set credit card surcharge to be applied online, or in backend when using 'Credit Card (Gateway)' and 'Manual Credit Card' payment types.

Passkeys

Passkeys can be used in Netbookings to allow staff to enter into the system by using a biometric method or code instead of password.

Guest Details

Provides information about guests created by staff or by guests online.

Therapist Blocking and Reasons

When using Spa>Therapist Calendar, blocking can be assigned to therapists in times they are unavailable during the day.

Gift Voucher Discounts

Allows for creation of discounts that can be applied to specific vouchers (via services and packages) at checkout or via custom URL.

Mandatory Guest Fields

Within Netbookings settings it is possible to enable which fields are mandatory for guest creation in front end and back end, for waivers and voucher creation.

Suggestions and Extras

Enable ability to suggest services & extras; which can be any service, bathing, accommodation, spa, private bathing and more when Guests book online.

Therapist Priority

Therapist priority can be adjusted in Staff and Agents>Staff/Agents Setup to allow ordering of therapists on Spa>Therapists calendar.

Icon Maintenance

If you wish to modify the name of or add new Icons to use for 'Status' throughout Netbookings calendars (typically within Accommodation, Bathing and Spa Calendars).

Accommodation Settings

Accommodation Settings cover options such as surcharges, discounts, fill-ins, arrival times and more.

Payment Links & Reminder Letters

If you want to send payment links automatically using email reminders - and allow guests to settle payment before arrival - utilise Letters, Reminders and Payment Links together to achieve this.

Payment Link Only

This setting allows for payment links to be sent via SMS and Email that last 30 days with no booking expiry.

Stock Countdown

Allows for retail products in POS to have a countdown icon; to track stock levels when set in retail product setup.

Gift Voucher Expiry Reminder

Set the number of months, in advance, that a guest will receive an email reminder for the expiry of their gift voucher or certificate.

Setup of Package for Passes

Using a switch within Package Setup we can enable some packages to be sent as a pass to 3rd parties, agents and more.

Gift Letters

Gift voucher and certificates have a feature allowing for custom letters (emails) to be sent to purchaser.

Calendar

The calendar setup allows you to assign tariffs and minimum number of nights to each day.

Voucher Templates and Settings

Within the Netbookings settings, Voucher templates can be selected, background images uploaded and other options configured.

Rooms

Rooms are representations of accommodation available for booking.

Tariffs

A tariff is a way for businesses to assign pricing on a day-to-day basis.

Pricings

Pricing setup is used to assign a price to groups of rooms, tours and/or resources.

Table Layouts

With correct user access it is possible to create table layouts and make edits.

Deposit Setup and Settings

A Pricing Group can have a 'Deposit' amount or percentage set, that will be required at booking (online or via staff), instead of full booking payment.

Membership Count for Tours/Dining/Events

If membership created includes visits for Tours/Dining/Events or Activities, then within pricing group setup, number of visits counted towards any particular Tour/Dining/Event or Activity can be modified.

Pricing Labels

Pricing labels allow businesses to assign descriptors for different people types such as adult, child or concession.

Payment Types

When creating a booking, you can specify how it was paid for.

Translations

Translate booking types and key words across your Netbookings system to suit your business profile.

Promotions for Passes

Promotions are used to provide detail about what type of passes are being generated under Passes menu (see also Packages for Passes).

Bedding Types

Bedding types is an option that allows guests to choose the type of bedding that they would like in their room during the online booking process.

Questions

Questions allow you to prompt guests for additional information during the booking process.

Reports Automation

Reports Automation allows users' to setup a report that will be sent via email on a set cycle.