Setup

Making Setup Items Inactive

In Netbookings, once setup items are created, they cannot be deleted.
Category: Settings

POS Station Options & Setup

This menu is first step in setup of POS stations.

Staff Roster Import & Export

Within the Staff Roster menu, it is possible to import and export the roster using Microsoft Excel.

Wizard Options

Enable & edit settings for how the booking wizard will treat services when checked for availability in cart (applies to front and back end).

Online Tour Calendar & Start Dates

Customise the number of days the Tour/Events/Dining calendar will show and which date the calendar will commence from.

Accommodation Check-In and Check-Out Times

Set check-in and check-out times for Accommodation via pricing setup; which allows for different pricing groups/rooms/sites to have different check-in & check-out times.

Memberships

Netbookings help businesses to retain clientele by providing incentives through memberships.

Membership Auto-renewal

Within Membership setup it is possible to enable 'Auto-renewal' to allow roll over of membership at expiry.

Tours/Events/Dining Cut-Off Times

Setting that allows ability to create cut-times for bookings relating to Tours/Events/Dining module.

Accounting Code Setup

To create accounts to be a applied to pricing group, services, retail items, tour/activity templates, packages and anywhere applicable.

Therapist Assign For Sale Of Retail Products

Tag products as 'Staff Assign' in System>POS>Retail Products & Sale of tagged products can be assigned in POS to the treatment therapist.

Guest Details

Provides information about guests created by staff or by guests online.

Gift Voucher Discounts

Allows for creation of discounts that can be applied to specific vouchers (via services and packages) at checkout or via custom URL.

Mandatory Guest Fields

Within Netbookings settings it is possible to enable which fields are mandatory for guest profile in front end and back end, for waivers and voucher creation.
Category: Settings

Card & EFTPOS Surcharges

Set credit card surcharge to be applied online, or in backend when using 'Credit Card (Gateway)' and 'Manual Credit Card' payment types.
Category: Settings

Payment Link Only

This setting allows for payment links to be sent via SMS and Email that last 30 days with no booking expiry.
Category: Settings

Suggestions and Extras

Enable ability to suggest services & extras; which can be any service, bathing, accommodation, spa, private bathing and more when Guests book online.

Therapist Priority

Therapist priority can be adjusted in Staff and Agents>Staff/Agents Setup to allow ordering of therapists on Spa>Therapists calendar.

Icon Maintenance

If you wish to modify the name of or add new Icons to use for 'Status' throughout Netbookings calendars (typically within Accommodation, Bathing and Spa Calendars).

Accommodation Settings

Accommodation Settings cover options such as surcharges, discounts, fill-ins and more.
Category: Settings

Payment Links & Reminder Letters

If you want to send payment links automatically using email reminders - and allow guests to settle payment before arrival - utilise Letters, Reminders and Payment Links together to achieve this.
Category: Settings

Reset IP Lock

When business logins are locked for any staff - using a mobile or different network to the one your staff are using - it is possible to reset the lock of your Netbookings business.
Category: Settings

MyAccount login widget

This is a code snippet that can be added to your WEB site (or provided to webmaster) so that guests will be recognised on your home page if they have logged into Netbookings previously.

Gift Voucher Expiry Reminder

Set the number of months, in advance, that a guest will receive an email reminder for the expiry of their gift voucher or certificate.
Category: Settings

Agent Packages

Allows for packages to be booked by Agents either full price or with a trade rate/discount applied, via the Agent portal.

Retail Display Categories

Products are placed under categories.

Discounts

Businesses can create discounts that can be applied by guests during the online booking process by entering a promotional code.

Custom Gift Voucher Messages

Create default gift voucher messages that Guests can use during checkout - to provide assistance in creating personal messages for their voucher.

MyAccount login link

A link for guests to use as a place to review upcoming or past bookings, making changes, update profile and more.

Deposit Setup and Settings

A Pricing Group can have a 'Deposit' amount or percentage set, that will be required at booking (online or via staff), instead of full booking payment.

Table Layouts

With correct user access it is possible to create table layouts and make edits.

Generating Passes

Package Passes can be issued for partner organisations for the purposes of promotions, 3rd party sales, 3rd party packaging agreements and other Agent use.

Qualifications and Groups

Qualifications can be setup in your business for use with Tours/Events/Dining module.

Membership Count for Tours/Dining/Events

If membership created includes visits for Tours/Dining/Events or Activities, then within pricing group setup, number of visits counted towards any particular Tour/Dining/Event or Activity can be modified.

Communications

Set your automatic guest communications to your custom template.
Category: Settings

MyAccount guest login

A WEB page that exists for your guests to see upcoming bookings, address incomplete purchases, make changes to their profile and make new bookings.

Changing Notes Preferences

Some businesses may prefer to prioritise 'Extras Notes' over 'Master Notes'.
Category: Settings

Lists

Lists enable user-defined suggestions for various fields throughout the Netbookings system.

Booking Restrictions

Netbookings provides options that allow you to place time restrictions on when guests and agents can make bookings.
Category: Settings

Spa Calendar & Grouping Rooms

Spa treatment rooms can be organised into groups for easier management and navigation in the Netbookings backend and POS system.

Passkeys

Passkeys can be used in Netbookings to allow staff to enter into the system by using a biometric method or code instead of password.

Setup of Package for Passes

Using a switch within Package Setup we can enable some packages to be sent as a pass to 3rd parties, agents and more.

Payment Types

When creating a booking, you can specify how it was paid for.
Category: Settings

Translations

Translate booking types and key words across your Netbookings system to suit your business profile.
Category: Settings

Email Attachments

Automatically sent booking confirmation emails may contain attachments.
Category: Settings

Waiver Email Template

Waiver email template can be customised using Letter Template Setup and Communications settings.
Category: Settings

Reports Automation

Reports Automation allows users' to setup a report that will be sent via email on a set cycle.

Terms and Conditions

A link to a Terms and Conditions page is provided in booking process by default.
Category: Settings

Communications and Reminders

This menu allows you to adjust the automatic custom or system emails sent to guests for various purposes.
Category: Settings

Shipping

You may enter your own shipping prices and labels for both your Online Shop and your Gift Certificates.
Category: Settings

Letter Templates

Letters templates are used to create a standard format for communications with your guests about details regarding their booking.

Branding

Netbookings allows you to upload your custom images to appear on your online booking system.
Category: Settings