Search Menu The search menu can be used to find bookings, vouchers, guests and orders across your Netbookings account since it was created.
Credit Card & Direct Deposit Requests Allows for staff to use payment type Credit Card or Direct Deposit to signify that guest will pay via credit card or direct deposit at a later date.
Separate Arrivals & Departures Allows for accounting of separate arrivals & departures, where there are multiple guests under one booking.
Refund a Booking Refunding a booking is a simple matter of making a negative payment to the value of the refund.
Contact Guests in Calendar (Dining/Tour) Guest Contact in the Dining or Tour Calendar allows you to send an SMS or email Letter to all guests of a scheduled tour or dining experience.
Refund Requests and Cancellation Reasons Refund requests can be made by staff who do not have access to refund a payment. Staff can also select a 'Reason for Refund' from a list at the same time.
Booking Hold & Payment Links Booking Hold allows you to set a time frame for when a booking can be paid before the booking is deleted.
Ticket Maintenance To view details about a purchased ticket (or to refund the ticket), navigate to Ticket Maintenance.
Set Arrival Status Setting arrival statuses allows you to easily view which guests have arrived from your tours calendar.
