Operations

Search Menu

The search menu can be used to find bookings, vouchers, guests and orders across your Netbookings account since it was created.

Create Voucher

Create a voucher redeemable by recipients/purchasers.

Refunding Postage

The process of refunding postage paid where certificate has been changed to 'Email' delivery method (or where complimentary refund of postage is to be applied).

Gift Letters

Gift voucher and certificates have a feature allowing for custom letters (emails) to be sent to purchaser.

Gift Transfer

When needing to transfer value of order or booking to a certificate/voucher, using Gift Transfer payment type helps track this transfer in system and reporting.

Resending a Gift Voucher

Gift Vouchers can be resent to customers who didn't receive their voucher or can't locate it.

Refund a Voucher

Follow these steps to refund a voucher and make inactive.

Cancel a Voucher

Cancelling a voucher is a simple matter of refunding the value of the voucher, then changing the expiry date to today.

Accessing Missing Voucher

This procedure allows you to find old or missing Voucher's that do not return in Search function.

Gift Voucher Value Check

Netbookings provides a URL for a WEB site on the dashboard, that gives Guests the ability to check the value of an existing Gift Voucher.

Redemption

Vouchers can also be redeemed by deducting a value from the voucher manually.

Redemption (Pay for Booking)

Vouchers in Netbookings hold an associated monetary value.

Incomplete Vouchers

Gift vouchers are able to be marked as completed in the system.