When refunding to gift voucher or certificate at the booking level, follow these steps to ensure correct process is followed. 

Go to Booking

View Payments

To check which certificate number to refund to as listed in table. Record or copy (CTRL + C) this.

Click Payment Tab

Enter (-) Amount and select Payment Type. Click Make Payment.

Search Gift Number

Select number from list to proceed with refund. NOTE: Once clicked at list, the refund will be made.

Refund Completed