Cancelling a Booking

Click ‘Bathing Calendar’

Click 'Bathing Calendar'

Navigate to Spa (main menu) > Bathing Calendar

Select a Session

Select a Session

Select a day using the pop-up calendar (red box) and then select a session by clicking on the number under the ‘Bookings’ column.

Find the Booking

Find the Booking

Find the booking that you would like to cancel and click on the booking number.

Cancel the Booking

Cancel the Booking

There are three options to cancel a booking (red box):
– ‘Cancel Booking’: Will cancel the booking and keep a record in the system.
– ‘Delete Booking’: Will cancel the booking but not keep a record in the system. This cannot be used after any payment has been made or after a booking has been cancelled.
– ‘Delete Line’: Will delete the selected line (yellow box). The selected line appears orange.

Click ‘Bathing Calendar’

Click 'Bathing Calendar'

The booking has been deleted and this is reflected in the bathing calendar.