Letters allow communication with guests in regards to their booking details.

Refund a Booking
Refunding a booking is a simple matter of making a negative payment to the value of the refund.

Cancelling a Booking
If you need to refund a payment, click here to learn about how to make a refund before cancelling the booking.

Set Arrival Status
Setting arrival statuses allows you to easily view which guests have arrived from your accommodation calendar.