Cancelling a Booking

Click ‘Tours’

Click 'Tours'

Click ‘Tours’ from the main menu.

Select the Tour

Select the Tour

 

Select the Booking

Select the Booking

Click the booking number of the booking that you would like to cancel.

Cancel a Booking

Cancel a Booking

There are three options to cancel a booking (red box):
– ‘Cancel Booking’:Will cancel the booking and keep a record in the system.
– ‘Delete Booking’: Will cancel the booking but not keep a record in the system. This cannot be used after any payment has been made.
– ‘Delete Line’: Will delete the selected line (yellow box). The selected line appears orange.

Click ‘Tours’

Click 'Tours'

Click ‘Tours’ from the main menu. The booking has been cancelled and this is reflected in the tour availability.