Refund a Booking

Refunding a booking is a simple matter of making a negative payment to the value of the refund.

Navigate to your Booking

Navigate to the booking that you would like to refund. In this example, we will be refunding the most recent booking (shown in ‘Your activity’).

Click ‘Payment’

Select the ‘Payment’ tab.

Make a Negative Payment

Choose the amount that you need to refund, the payment type, and click ‘Make Payment’. In this example, a full refund of $300 is being issued. Therefore, -300 will be entered.