Reminders

This menu allows you to automatically send emails to guests with reminders or followups.

Click ‘Settings’

Click 'Settings'

Navigate to System > Setup > Settings

Click ‘Reminders’

Click 'Reminders'

The value filled into the fields indicates the number of days before(reminders) or after(follow-ups).

You have 4 options for reminder emails:
– Payment reminder: Is used to remind guests who have not yet paid in full.
– Balance due: Is used to remind guests that their balance is now due.
– Booking reminder: Is used to remind guests that they have placed a booking.
– SMS Reminder: An SMS is automatically sent reminding them that they have placed a booking. Your business will be billed if you choose to use of this service.

There are 2 options for follow up emails:
– Follow Up: Is used to send an email after the booking date of the guest.
– Abandoned Cart: Is used to send an email to a guest who has entered their details and added items to the cart, but has not proceeded with payment.

Select a Template

Select a Template

Select a template from the drop-down menu for each email. If you wish to create a template please see Letter Templates

Click ‘Save’

Click 'Save'