Point of Sale (POS)

Search Menu

The search menu can be used to find bookings, vouchers, guests and orders across your Netbookings account since it was created.
Category: Operations

Accounting Code Setup

To create accounts to be a applied to pricing group, services, retail items, tour/activity templates, packages and anywhere applicable.
Category: Setup

Making Setup Items Inactive

In Netbookings, once setup items are created, they cannot be deleted.

Questions and Report Summary

Questions have a name that is used for staff to refer to and text (actual question or statement) that is provided to guests in booking process.
Category: Operations

Staff Roster Import & Export

Within the Staff Roster menu, it is possible to import and export the roster using Microsoft Excel.
Category: Operations

Wizard Options

Enable & edit settings for how the booking wizard will treat services when checked for availability in cart (applies to front and back end).
Category: Operations Setup

Therapist Assign For Sale Of Retail Products

Tag products as 'Staff Assign' in System>POS>Retail Products & Sale of tagged products can be assigned in POS to the treatment therapist.
Category: Operations Setup

POS Station Options & Setup

This menu is first step in setup of POS stations.
Category: Operations Setup

Card & EFTPOS Surcharges

Set credit card surcharge to be applied online, or in backend when using 'Credit Card (Gateway)' and 'Manual Credit Card' payment types.
Category: Operations

Discounts, Retail Products & POS

Discounts can be applied to groups of retail products at POS, by using display categories.
Category: Operations Setup

Payment Link Only

This setting allows for payment links to be sent via SMS and Email that last 30 days with no booking expiry.
Category: Setup

Credit Card & Direct Deposit Requests

Allows for staff to use payment type Credit Card or Direct Deposit to signify that guest will pay via credit card or direct deposit at a later date.
Category: Operations

Daily Procedures

Use as a guide for daily cash drawer procedures, raking and checking unusual transactions.
Category: Operations

Stored Card Payments

When Guests have previously purchased or booked with your business, there is a setting that allows card details to be stored for easy payment in the future.
Category: Operations

Adding Guest to POS Booking & Order

At POS you will be prompted to add guest to booking for types Bathing and Tour.
Category: Operations

Stock Countdown

Allows for retail products in POS to have a countdown icon; to track stock levels when set in retail product setup.
Category: Operations Setup

Retail Display Categories

Products are placed under categories.
Category: Operations Setup

Retail Products

Products are items that may be sold via Netbookings Online Shop or the POS system.
Category: Setup

Refund to Gift Voucher/Certificate (Booking)

When refunding to gift voucher or certificate at the booking level, follow these steps to ensure correct process is followed.
Category: Operations

Recording Guest Country & Place Of Origin

Enables ability to record guest country/place of origin, postcode and city at POS.
Category: Operations Setup

Generate Multiple Gift Vouchers

Within the backend of Netbookings, create multiple gift vouchers.
Category: Operations

Table Layouts

With correct user access it is possible to create table layouts and make edits.
Category: Operations

Setup of Package for Passes

Using a switch within Package Setup we can enable some packages to be sent as a pass to 3rd parties, agents and more.
Category: Setup

Modifiers and Modifier Categories

Modifiers are 'add-ons' to a retail item.
Category: Setup

Setting Float

Setting the float allows you to tell the POS system how much cash is in the till.
Category: Operations

Raking

Raking is a way of informing the POS system that you have removed some cash from the till, allowing it to keep track of the amount of cash in the till.
Category: Operations

Opening an Account

You may add funds to an account that is linked to a wristband or passive NFC device.
Category: Operations

Booking Link

A wristband may be linked to a booking.
Category: Operations

Room Charging

Room charging allows guests to postpone payment until they check out.
Category: Operations

Payment with Wristband

Payments may be made with a wristband if it has an open account with sufficient funds.
Category: Operations

Promotions for Passes

Promotions are used to provide detail about what type of passes are being generated under Passes menu (see also Packages for Passes).
Category: Setup