Netbookings allows businesses to create waivers templates that can be attached to any pricing group. Waivers are typically used for legal indemnity but can be used to suit many situations.
These waivers can be easily viewed by staff through the Netbookings back-end, meaning that you can see which guests have filled out their waivers. If desired, guests may also fill our their waivers during the online booking process.
Navigate to System > Setup > Waivers Setup
Name your Waiver Template then Save
Enter a name for your waiver template. Your template must now be saved before any further fields can be added. Click ‘Save’
Add Fields to your Template
You may now add content to your waiver. Write some text into the text field and click ‘Add Text’, ‘Add Field’ or ‘Add Yes/No’.
– ‘Add Text’: Click this button will simply add a block of text to your waiver, without any fields for the guest to fill in. It may be used for ‘Terms and Conditions’ etc.
– ‘Add Field’: This will add your entered text followed by a fields that the guest may fill in. This option is used to get a response from a guest that is not a yes/no.
– ‘Add Yes/No’: This will add a yes or no option after your text. This option also allows you to be warned if any guests enter an undesired response, as shown on the following image.
Click ‘Save’ once you have made your waiver template.
Red: ‘Add Yes/No’ option.Yellow: ‘Add Field’ option.Blue: ‘Add Text’ option.
The ‘Warn if’ fields allows you to easily see which guests have satisfactorily filled out their waiver from the Netbookings backend. Choose the undesirable option from the drop down menu.
Assign to a Pricing
Navigate to System > Setup > Pricing Setup
You must now assign the waiver to a pricing. All tours that use this pricing will include your new waiver.
Select a Pricing
Select a Waiver Template
Select your waiver from the ‘Waiver Templates’ drop-down menu, then click ‘Save’.
If you are viewing your bookings for a tour, you can view which guests have completed their waiver. In this example, Liam O’Brien has not yet signed his waiver, so his ‘Sign Waiver’ button is in red. If the waiver were completed, but one of the Yes/No questions had an undesirable response, the button would be in orange. If the waiver is completed and no warnings are raised, the button will appear green.
This is how a waiver appears for a guest when they complete it.